{"id":4147,"date":"2016-08-31T21:47:58","date_gmt":"2016-08-31T19:47:58","guid":{"rendered":"https:\/\/www.hessuhren.ch\/en\/?page_id=4147"},"modified":"2021-11-28T17:51:00","modified_gmt":"2021-11-28T16:51:00","slug":"faqs-services","status":"publish","type":"page","link":"https:\/\/www.hessuhren.ch\/en\/faqs-services\/","title":{"rendered":"FAQs &#038; Services"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:60px;--awb-background-color:#58524a;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h5><span style=\"color: #9b9080;\">FAQs &amp; Services<\/span><\/h5>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-background-color:#58524a;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><h2>FAQs<\/h2>\n<div class=\"page\" title=\"Page 1\"><\/div>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-clearfix\" style=\"float:left;margin-top:0px;margin-bottom:20px;width:100%;max-width:40px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#f0ebe6;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#f0ebe6;--awb-divider-hover-color:#f0ebe6;--awb-icon-color:#ffffff;--awb-title-color:#f0ebe6;--awb-content-color:#f0ebe6;--awb-icon-box-color:#9b9080;--awb-toggle-hover-accent-color:#9b9080;--awb-title-font-family:&quot;Open Sans&quot;;--awb-title-font-weight:600;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-content-font-family:&quot;Open Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:300;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-4147-1\"><div class=\"fusion-panel panel-default panel-04ce91ce5c8385dab fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_04ce91ce5c8385dab\"><a aria-expanded=\"false\" aria-controls=\"04ce91ce5c8385dab\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#04ce91ce5c8385dab\" href=\"#04ce91ce5c8385dab\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Where are HESS watches available?<\/span><\/a><\/h4><\/div><div id=\"04ce91ce5c8385dab\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_04ce91ce5c8385dab\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Exclusively\u00a0at HESS Uhren on Stiftstrasse 4, 6006 Luzern. If you already know which watch\u00a0you would like to own, we will be happy to send it to your home. You can also\u00a0schedule an appointment for a meeting with\u00a0us, be it in our atelier or at your\u00a0private or business address.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ae7af55b62d838fdd fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ae7af55b62d838fdd\"><a aria-expanded=\"false\" aria-controls=\"ae7af55b62d838fdd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#ae7af55b62d838fdd\" href=\"#ae7af55b62d838fdd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long is the warranty valid?<\/span><\/a><\/h4><\/div><div id=\"ae7af55b62d838fdd\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ae7af55b62d838fdd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The\u00a0warranty is valid for 2 long years. If you mistreat your watch or have an\u00a0accident that causes damage to crystal or crown, that will be excluded. Leather\u00a0straps are not covered by the warranty either. But everything\u00a0else is. You can\u00a0simply send us your watch or bring it to our atelier.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-54759a66609f48c65 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_54759a66609f48c65\"><a aria-expanded=\"false\" aria-controls=\"54759a66609f48c65\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#54759a66609f48c65\" href=\"#54759a66609f48c65\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How much do the watches cost?<\/span><\/a><\/h4><\/div><div id=\"54759a66609f48c65\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_54759a66609f48c65\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><b><\/b>We\u00a0craft each watch personally for its future owner. The price range is CHF 8,400\u00a0to CHF 12,400.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ae9f9fa6d5780aea8 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ae9f9fa6d5780aea8\"><a aria-expanded=\"false\" aria-controls=\"ae9f9fa6d5780aea8\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#ae9f9fa6d5780aea8\" href=\"#ae9f9fa6d5780aea8\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long does it take to complete a watch?<\/span><\/a><\/h4><\/div><div id=\"ae9f9fa6d5780aea8\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ae9f9fa6d5780aea8\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><b><\/b>In\u00a0most cases, some watches are ready for purchase in our atelier. If a new watch\u00a0is ordered and all parts are in stock in our workshop, completion takes about 3\u00a0weeks. If certain parts need to be customized, completion\u00a0will take longer.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e5083f8161a8937d1 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e5083f8161a8937d1\"><a aria-expanded=\"false\" aria-controls=\"e5083f8161a8937d1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#e5083f8161a8937d1\" href=\"#e5083f8161a8937d1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How many watches does HESS Uhren craft?<\/span><\/a><\/h4><\/div><div id=\"e5083f8161a8937d1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e5083f8161a8937d1\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We\u00a0are a small team with one watchmaker and produce about 100 watches per year. So\u00a0if you own one of them, it is a genuine rarity.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-23de06473fc153ef7 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_23de06473fc153ef7\"><a aria-expanded=\"false\" aria-controls=\"23de06473fc153ef7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#23de06473fc153ef7\" href=\"#23de06473fc153ef7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are the watches also available with other metals and other materials?<\/span><\/a><\/h4><\/div><div id=\"23de06473fc153ef7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_23de06473fc153ef7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The cases of our watches are made of Red Gold 750 or stainless steel, which is also used for surgical instruments. On request, cases can also be made in White Gold 750. We will be happy to advise you personally and make you an offer.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-3a858744c84d7cc43 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3a858744c84d7cc43\"><a aria-expanded=\"false\" aria-controls=\"3a858744c84d7cc43\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#3a858744c84d7cc43\" href=\"#3a858744c84d7cc43\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Which movements do you use?<\/span><\/a><\/h4><\/div><div id=\"3a858744c84d7cc43\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3a858744c84d7cc43\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"font-weight: 400;\">We\u00a0use <span style=\"text-decoration: underline;\"><a href=\"http:\/\/www.eta.ch\/\" target=\"_blank\" rel=\"noopener noreferrer\">ETA movements<\/a><\/span>.\u00a0They are manufactured\u00a0entirely in Switzerland and are characterized by excellent rate accuracy. We\u00a0apply a few tricks to improve their accuracy. Apart from functional coatings,\u00a0we evacuate as\u00a0much air from the case as possible and replace it with argon, a\u00a0noble gas. This reduces lubricant oxidation, so the watch not only runs\u00a0accurately: it runs accurately longer. In our\u00a0<a href=\"https:\/\/www.hessuhren.ch\/en\/watches-two-1\/\"><span style=\"text-decoration: underline;\">TWO.1<\/span><\/a>\u00a0model, we add a module to the\u00a0basic\u00a0movement that indicates a second time zone and a large-format date (grande\u00a0date). We source the requisite parts from<\/span><span style=\"font-weight: 400;\">\u00a0<span style=\"text-decoration: underline;\"><a href=\"http:\/\/www.technotime.ch\/\" target=\"_blank\" rel=\"noopener noreferrer\">Technotime<\/a><\/span>.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-05f859cbf65f062c2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_05f859cbf65f062c2\"><a aria-expanded=\"false\" aria-controls=\"05f859cbf65f062c2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#05f859cbf65f062c2\" href=\"#05f859cbf65f062c2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How accurate is a HESS watch?<\/span><\/a><\/h4><\/div><div id=\"05f859cbf65f062c2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_05f859cbf65f062c2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>About\u00a0as accurately as life. Seriously: our watches are carefully and precisely\u00a0adjusted. A few seconds slow or fast per day are normal for mechanical watches\u00a0and acceptable. If the deviation is larger, we can readjust\u00a0the watch at any\u00a0time.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-989039b85cd0e722b fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_989039b85cd0e722b\"><a aria-expanded=\"false\" aria-controls=\"989039b85cd0e722b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#989039b85cd0e722b\" href=\"#989039b85cd0e722b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long will the watch run?<\/span><\/a><\/h4><\/div><div id=\"989039b85cd0e722b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_989039b85cd0e722b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>When\u00a0the mainspring is fully wound, the power reserve is about 40 hours. This may\u00a0vary slighly depending on daily activities and physical exercise. Usually, the\u00a0power is sufficient to keep the watch running overnight\u00a0on a bedside table. If\u00a0in doubt, a few clockwise turns of the crown will put the mind at rest.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9ce4631eda28c40b3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9ce4631eda28c40b3\"><a aria-expanded=\"false\" aria-controls=\"9ce4631eda28c40b3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#9ce4631eda28c40b3\" href=\"#9ce4631eda28c40b3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Does HESS also craft quartz watches?<\/span><\/a><\/h4><\/div><div id=\"9ce4631eda28c40b3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9ce4631eda28c40b3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No,\u00a0HESS is committed to haute horlogerie. Pure mechanical artistry with heart and\u00a0soul, as in real life.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5d3f222df46fabf9a fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5d3f222df46fabf9a\"><a aria-expanded=\"false\" aria-controls=\"5d3f222df46fabf9a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#5d3f222df46fabf9a\" href=\"#5d3f222df46fabf9a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do you have men's and ladies' models?<\/span><\/a><\/h4><\/div><div id=\"5d3f222df46fabf9a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5d3f222df46fabf9a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No,\u00a0all models are ideal for men and ladies alike.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7f05e411c3e0a6498 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7f05e411c3e0a6498\"><a aria-expanded=\"false\" aria-controls=\"7f05e411c3e0a6498\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#7f05e411c3e0a6498\" href=\"#7f05e411c3e0a6498\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Why is the watch so heavy?<\/span><\/a><\/h4><\/div><div id=\"7f05e411c3e0a6498\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7f05e411c3e0a6498\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Well,\u00a0all the mechanical components weigh quite a lot. And together with the rugged\u00a0case, the watch weighs almost as much as a bar of chocolate.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9e780fd8ce270efb2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9e780fd8ce270efb2\"><a aria-expanded=\"false\" aria-controls=\"9e780fd8ce270efb2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-1\" data-target=\"#9e780fd8ce270efb2\" href=\"#9e780fd8ce270efb2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Why is the watch so lightweight?<\/span><\/a><\/h4><\/div><div id=\"9e780fd8ce270efb2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9e780fd8ce270efb2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Despite\u00a0the mechanical components and the rugged case, the watch only weighs as much as\u00a0a bar of chocolate.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:0px;--awb-background-color:#58524a;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><h2>SERVICES<\/h2>\n<div class=\"page\" title=\"Page 1\"><\/div>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-clearfix\" style=\"float:left;margin-top:0px;margin-bottom:20px;width:100%;max-width:40px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#f0ebe6;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#f0ebe6;--awb-divider-hover-color:#f0ebe6;--awb-icon-color:#ffffff;--awb-title-color:#f0ebe6;--awb-content-color:#f0ebe6;--awb-icon-box-color:#9b9080;--awb-toggle-hover-accent-color:#9b9080;--awb-title-font-family:&quot;Open Sans&quot;;--awb-title-font-weight:600;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-content-font-family:&quot;Open Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:300;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-4147-2\"><div class=\"fusion-panel panel-default panel-3c4ba1ee7971c295d fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3c4ba1ee7971c295d\"><a aria-expanded=\"false\" aria-controls=\"3c4ba1ee7971c295d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-2\" data-target=\"#3c4ba1ee7971c295d\" href=\"#3c4ba1ee7971c295d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Instructions<\/span><\/a><\/h4><\/div><div id=\"3c4ba1ee7971c295d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3c4ba1ee7971c295d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"font-weight: 400;\">Our\u00a0instructions will teach you how to properly operate our TWO.1 and TWO.2 models.\u00a0PDF download <\/span><span style=\"font-weight: 400;\">[ <a href=\"https:\/\/www.hessuhren.ch\/wp-content\/uploads\/2017\/02\/en_TWO.1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u203a TWO.1<\/a> ] and\u00a0[\u00a0<a href=\"https:\/\/www.hessuhren.ch\/wp-content\/uploads\/2017\/02\/en_TWO.2.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u203a TWO.2<\/a> ]<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-eaa8b193c889cbe55 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_eaa8b193c889cbe55\"><a aria-expanded=\"false\" aria-controls=\"eaa8b193c889cbe55\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-2\" data-target=\"#eaa8b193c889cbe55\" href=\"#eaa8b193c889cbe55\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Straps<\/span><\/a><\/h4><\/div><div id=\"eaa8b193c889cbe55\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_eaa8b193c889cbe55\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Our\u00a0leather straps are crafted in Switzerland. The crocodile (Alligator\u00a0mississippiensis) leather is CITES-certified. A pin buckle, or if you prefer, a\u00a0butterfly clasp secures the watch to your wrist. As an alternative to the\u00a0leather strap, we will fit your watch with a metal Milanaise bracelet at no\u00a0extra charge.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-42a28c2b2d80d9963 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_42a28c2b2d80d9963\"><a aria-expanded=\"false\" aria-controls=\"42a28c2b2d80d9963\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-2\" data-target=\"#42a28c2b2d80d9963\" href=\"#42a28c2b2d80d9963\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Maintenance<\/span><\/a><\/h4><\/div><div id=\"42a28c2b2d80d9963\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_42a28c2b2d80d9963\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><b><\/b>In the course of time, the rate of\u00a0the watch may change. This can be due to tiny friction changes that add up, or\u00a0perhaps to a hard blow or fall. Magnetism can change the rate as well. If the\u00a0deviation is too sizeable, we\u00a0can analyze, repair, and readjust your watch.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7501fec75cd5deeb0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7501fec75cd5deeb0\"><a aria-expanded=\"false\" aria-controls=\"7501fec75cd5deeb0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-2\" data-target=\"#7501fec75cd5deeb0\" href=\"#7501fec75cd5deeb0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Warranty<\/span><\/a><\/h4><\/div><div id=\"7501fec75cd5deeb0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7501fec75cd5deeb0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><b><\/b>The\u00a0characteristics of the watch are mentioned on the warranty card and transcribed\u00a0to our journals to assure traceability at all times.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-08260ade28c20063e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_08260ade28c20063e\"><a aria-expanded=\"false\" aria-controls=\"08260ade28c20063e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-2\" data-target=\"#08260ade28c20063e\" href=\"#08260ade28c20063e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Warranty services<\/span><\/a><\/h4><\/div><div id=\"08260ade28c20063e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_08260ade28c20063e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Our\u00a0watches are crafted from high-quality materials, then carefully assembled and\u00a0adjusted by us. Nonetheless, it is not impossible for a screw or spring to\u00a0break. In this case, you can rely on us to restore the integrity of\u00a0your watch.\u00a0This service is absolutely free for you, except sapphire-crystal glass, strap,\u00a0and crown replacements. If you send us the watch, you pay for shipping. We pay\u00a0for shipping the watch back to you.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b89e402f5098cc878 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b89e402f5098cc878\"><a aria-expanded=\"false\" aria-controls=\"b89e402f5098cc878\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-2\" data-target=\"#b89e402f5098cc878\" href=\"#b89e402f5098cc878\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Orders<\/span><\/a><\/h4><\/div><div id=\"b89e402f5098cc878\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b89e402f5098cc878\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We\u00a0enjoy personally meeting our customers and like to accept orders in our\u00a0atelier. If you cannot come to Luzern, you can also order your preferred model\u00a0by e-mail, telephone, or Skype.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-508775510a695e641 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_508775510a695e641\"><a aria-expanded=\"false\" aria-controls=\"508775510a695e641\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-2\" data-target=\"#508775510a695e641\" href=\"#508775510a695e641\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Payment<\/span><\/a><\/h4><\/div><div id=\"508775510a695e641\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_508775510a695e641\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We\u00a0expect payment in advance for watches that we ship to their purchasers. When\u00a0watches are picked up, we accept cash, EC cards or credit cards.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c9e79781e8b159f6a fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c9e79781e8b159f6a\"><a aria-expanded=\"false\" aria-controls=\"c9e79781e8b159f6a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4147-2\" data-target=\"#c9e79781e8b159f6a\" href=\"#c9e79781e8b159f6a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Delivery<\/span><\/a><\/h4><\/div><div id=\"c9e79781e8b159f6a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c9e79781e8b159f6a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The\u00a0delivery is insured and scheduled as agreed subsequent to prepayment. The\u00a0customer can select the mode of delivery and the forwarding company.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hessuhren.ch\/en\/wp-json\/wp\/v2\/pages\/4147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hessuhren.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hessuhren.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hessuhren.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hessuhren.ch\/en\/wp-json\/wp\/v2\/comments?post=4147"}],"version-history":[{"count":9,"href":"https:\/\/www.hessuhren.ch\/en\/wp-json\/wp\/v2\/pages\/4147\/revisions"}],"predecessor-version":[{"id":7466,"href":"https:\/\/www.hessuhren.ch\/en\/wp-json\/wp\/v2\/pages\/4147\/revisions\/7466"}],"wp:attachment":[{"href":"https:\/\/www.hessuhren.ch\/en\/wp-json\/wp\/v2\/media?parent=4147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}